Refund Policy

**Refund Policy: Degenesis Cryptocurrency Consulting and Advisory Service**

 

Thank you for choosing Degenesis for your cryptocurrency consulting and advisory needs. This Refund Policy outlines our policies regarding refunds for services provided by Degenesis.

 

**1. Refund Eligibility**

 

1.1 **Service Completion**: Once an agreement is signed and payment is sent for our services, refunds are not applicable after the service has been completed by Degenesis.

 

1.2 **Service Completion Timeframe**: Degenesis agrees to complete the agreed-upon services within 7 days from the date the agreement is signed and payment is received. If Degenesis fails to complete the service within this timeframe, the Client may be eligible for a partial refund as outlined below.

 

**2. Partial Refund**

 

2.1 **Non-Completion of Service**: If Degenesis fails to complete the service within the 7-day timeframe due to reasons within our control, the Client may request a partial refund. The amount of the partial refund will be determined based on the portion of the service that remains uncompleted.

 

2.2 **Refund Request**: To request a partial refund, the Client must notify Degenesis in writing within 7 days of the expected completion date of the service. The request must include details of the service not completed and the Client's payment information for processing the refund.

 

**3. Exclusions from Refund**

 

3.1 **Service Completion**: Refunds are not applicable if the service has been completed by Degenesis within the 7-day timeframe, regardless of the outcome or results of the service.

 

3.2 **Client Responsibilities**: Refunds will not be provided due to changes in the Client's circumstances, project scope, or goals after the agreement has been signed and payment has been sent.

 

**4. Refund Processing**

 

4.1 **Refund Method**: Refunds, if applicable, will be processed using the original method of payment used by the Client for the initial transaction.

 

4.2 **Timing**: Refunds will be processed within 30 days of receipt of the Client's written refund request, provided the request meets the conditions outlined in this policy.

 

**5. Contact Us**

 

If you have any questions about our Refund Policy or wish to inquire about a refund, please contact us at [Contact Information].

 

**6. Modifications**

 

Degenesis reserves the right to modify or update this Refund Policy at any time without prior notice. The latest version of the Refund Policy will be posted on our website.

 

By signing the agreement and making payment for our services, you acknowledge that you have read, understood, and agree to abide by the terms of this Refund Policy.

 

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